Isla Fay

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Biography

I am a member of the university’s Reimaging Professional Services programme within the Change and Programme Management Office (seconded from University Information Services). In addition to user-centred design, I have a deep interest in using systems thinking methods for identifying organisational limitations and opportunities, as well as change capacity and the transformation process.  My interest in AI relates to operational effectiveness and efficiency.

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Department: University Information Services

Job Title: Senior User Researcher

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